Complete one connected simulated Service Desk week and keep the manager report. Upgrade when you want repeat practice, additional workplace variants and specialist simulation roles that are currently available.
The difference is continuation, not a locked report.
Access
Free · First Week
Pro · Continued practice
Connected Service Desk week
One assigned run
Additional runs and variants
Manager report
Included and retained
Included
Recorded simulation evidence
Read-only access retained
Full history and continued practice
Specialist simulation roles
Not part of the free grant
Available roles shown in product
Evidence-pack exports
First Week record
Expanded, clean exports
Time limit
Not a seven-day trial
While subscription or beta access is active
Access questions
What the prices do—and do not—promise
Can every new account start immediately?
First Week access follows the release status shown after sign-in. Creating an account does not promise that every simulation role is open on that account.
Does the free week expire after seven days?
No. It is one connected simulated week of work, not a countdown trial based on real-world days.
Do I lose my report if I do not upgrade?
No. The free manager report and assessed First Week record remain readable.
Does Pro verify capability?
No. Pro provides additional realistic simulated work and candidate-controlled evidence tools. Reviewers must verify understanding independently.
Are all planned roles included today?
No blanket role count is promised. The role catalogue and in-product availability labels are the source of truth.
What happens when I cancel?
Paid access ends according to the billing period. Previously assessed First Week records remain available under the product retention rules.
Start with the week. Decide from the work.
Inspect the fictional report first, or create an account to see your current access.
